Order Undo ‑ Cancel Edit Order
- by Agam Tech Solutions
- From $3.99/month. Free trial available.
Let customers cancel or edit orders themselves. Reduce support tickets with self-service order management on customer accounts and thank you pages.
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About the Order Undo ‑ Cancel Edit Order
Order Undo lets customers cancel or edit orders themselves, cutting down support tickets with easy self-service options. The app adds "Cancel" and "Edit" buttons directly to customer accounts and thank you pages, giving shoppers control over their purchases.
Merchants can set custom time limits using minutes, hours, or seconds, plus fulfillment status rules to control when customers can cancel orders. The app automatically processes refunds and restocks inventory after cancellations, saving you valuable time on manual tasks.
The "Edit" feature works by canceling the original order and restoring items to the cart, so customers can make instant changes themselves. Order Undo is fully compatible with New Customer Accounts, Checkout, and all themes. Quick setup is available for both new and legacy accounts, with customizable settings to match your brand guidelines. Reduce support debt while delivering the modern, seamless shopping experience customers expect.
Launched: January 14, 2026
Key features
- Set time limits and fulfillment status rules for when customers can cancel order
- Process refunds and restock inventory automatically after cancellation.
- Works on customer accounts, thank you pages, and any theme. Fully customizable.
- Quick setup on New Customer Accounts & theme store. Legacy setup guide included.
- Highly customizable settings for the merchant to follow the brand guidelines
Pricing of Order Undo ‑ Cancel Edit Order
Basic
$3.99 / month
- For Basic Shopify stores
- Unlimited cancellations
Growth
$7.99 / month
- For Shopify & Advanced Plans
- Unlimited cancellations
- Setup assistance
Plus
$49.99 / month
- For Shopify Plus Plan
- Unlimited cancellations
- Setup assistance
- Priority support
