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AfterSale Suite: Order Editing

AfterSale Suite: Order Editing

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Handle order edits, returns, warranty claims, and post-purchase upsells from one screen. Turn on only the features you need.

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  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot
  • AfterSale Suite: Order Editing Screenshot

About the AfterSale Suite: Order Editing

This app handles everything that happens after a customer pays, all from one screen. Customers can edit, exchange or cancel their order within a time window you set. It supports EU 14-day withdrawal rights, lets customers report delivery problems with photos, and includes warranty registration. You only turn on the modules you need. After delivery, the app helps with post-purchase upsells, next-order coupons, and cashback as store credit. It also sends reminders when products run out, suggests related products, includes a survey with NPS, and lets customers download invoices.
Launched: October 13, 2026

Key features

  • Customers edit, exchange or cancel their own order inside a window you set
  • EU 14-day withdrawal, delivery problems with photos, and warranty registration
  • Each module is a separate switch, so you turn on only what you need
  • Post-purchase upsell, next-order coupon and cashback as store credit
  • Reminders, product suggestions, a survey with NPS, and invoices you upload

Integrations with:

  • Checkout,
  • Customer accounts,
  • Shopify Flow

Pricing of AfterSale Suite: Order Editing

Free

Free

  • Every feature is included

Starter

$9 / month

  • Up to 300 store orders a month
  • Every feature is included

Growth

$19 / month

  • Up to 1,000 store orders a month
  • Every feature is included

Scale

$39 / month

  • Unlimited store orders
  • Every feature is included
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