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Substitutions
- by automate this
- Free plan available. Free trial available.
- by automate this
- Free plan available. Free trial available.
Never lose a sale to stockouts. Automatically swap in pre-approved backup products at fulfillment while keeping variants sellable at checkout.
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About the Substitutions
When a product variant goes out of stock, Shopify blocks the purchase and you lose the sale. Substitutions solves this by letting you pre-approve backup products that automatically swap in at fulfillment. Your out-of-stock variants stay sellable, customers pay their original cart price, and your backup SKU ships instead.
The app handles quantity substitutions (ship two 6-packs when the 12-pack runs out) and bundle substitutions (swap one item in a gift set while the rest ships intact). Smart recommendations help you identify which variants need coverage and suggest pre-matched backups.
When your backup inventory runs out, the variant automatically returns to out-of-stock status so you never oversell. Built for CPG brands, subscription boxes, and B2B businesses with substitute SKU agreements. Stop losing orders to stockouts.
Launched: November 18, 2024
Key features
- Smart Recommendations: variants worth covering, with backups pre-matched
- Keeps out-of-stock variants sellable, swaps in your backup at fulfillment
- Quantity substitutions: ship two 6-packs when the 12-pack runs out
- Bundle substitutions: swap one item in a gift set, the rest ships intact
- When backups run out, the variant goes back to out-of-stock — you never oversell
Category:
Pricing of Substitutions
Free
Free
- 2 substitution rules
- 75 substituted orders
- 3 variants per substitution rule
- 30-day history
- 48-hr email support
Starter
$14.99 / month
or $143.88/year and save 20%
- 6 substitution rules
- 350 substituted orders
- 5 variants per substitution rule
- 30-day history
- 48-hr email support
Growth
$49.99 / month
or $479.88/year and save 20%
- 15 substitution rules
- 1,000 substituted orders
- 10 variants per substitution rule
- 90-day history
- 24-hr priority support
- Bundle substitutions
- Quantity substitutions
Scale
$249.99 / month
or $2,399.88/year and save 20%
- Unlimited substitution rules
- Unlimited substituted orders
- Unlimited variants per substitution rule
- 90-day history
- 24-hr priority support + Dedicated AM
- Bundle substitutions
- Quantity substitutions
- Uptime SLA: 99.9% with credits
