Simesy Merge Orders

Simesy Merge Orders helps reduce support tickets with self-service order editing. Customers can edit shipping address, change product variants, swap products, adjust quantities, cancel orders, and add more items to existing orders. The app gives you full control over what changes customers can make and lets you set order editing deadlines. When customers cancel orders, the app automatically processes refunds to the original payment method or issues store credits. You can improve average order value by showing post-purchase upsell products on autopilot. Customers can fix mistakes, update contact information, and help themselves without contacting support. Configure which order editing options are available and how long after purchase customers can make changes.