Monocle: AI for Retention

Monocle helps Shopify brands improve customer retention through AI-driven lifecycle personalization across email, SMS, and onsite channels. The app adapts customer journeys automatically without requiring manual segmentation or complex flow building. Using AI agents, Monocle decides who to message, when to send communications, how many touches to include, and when to offer incentives. You keep your existing creative content while the platform selects the right messages for each customer at the moment they're most likely to engage. The app delivers personalized flows that convert and improve performance over time. Track results simply across all channels with no-code, native integrations with leading CRM, email, and SMS providers. Increase customer LTV and drive more revenue while maintaining healthier engagement rates.