SelfDesk: Order Edit & Upsell
- by Algo Commerce
- Free
Enable post-purchase order edits and upsells to reduce support tickets while increasing revenue and customer satisfaction.
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About the SelfDesk: Order Edit & Upsell
SelfDesk: Order Edit & Upsell lets customers edit their orders after purchase, reducing support tickets while creating new revenue opportunities. Shoppers can add products, request refunds, and complete payments directly from the order page without contacting support.
The app handles unlimited order edits with automatic refunds and payments, making post-purchase changes simple for both customers and merchants. Product recommendations help drive upsells right on the order page. You'll get detailed event logs and analytics to track performance, plus multi-language support for international stores.
Secondary payments integrate seamlessly with your orders, though manual payment capture settings may require separate processing. This order management solution saves time, cuts down on customer service requests, and improves the shopping experience while unlocking additional revenue from existing orders.
Key features
- Unlimited order edits.
- Product recommendations.
- Auto-refunds and payments.
- Detailed event logs & analytics.
- Multi-language support.
