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SelfDesk: Order Editing
- by Algo Commerce
- Free plan available. Free trial available.
- by Algo Commerce
-
Built for Shopify
- Free plan available. Free trial available.
Enable post-purchase order edits and upsells to reduce support tickets while increasing revenue and customer satisfaction.
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About the SelfDesk: Order Editing
SelfDesk: Order Editing lets customers edit their orders after purchase, reducing support tickets while creating upsell opportunities. Shoppers can add products, request refunds, and complete payments directly from their order page without contacting support. This self-service approach saves your team time and improves customer satisfaction.
The app offers unlimited order edits with automatic refunds and payments. You can enable order editing for specific products, collections, or tags to maintain control. Product recommendations help drive additional sales through strategic upsells. Detailed event logs and analytics let you track order modifications and customer behavior.
Secondary payments integrate seamlessly with your orders, though manual payment capture settings may require separate processing. The app provides a complete solution for post-purchase order management while opening new revenue streams through convenient customer-initiated changes.
Launched: January 28, 2025
Key features
- Enable for specific products, collections or tags
- Product recommendations.
- Unlimited order edits.
- Auto-refunds and payments.
- Detailed event logs & analytics.
Integrations with:
- Customer accounts,
- Shopify Admin
Category:
Pricing of SelfDesk: Order Editing
Free
Free
- 10 order edits
- Recommended-product upsells
- Edit shipping address
- Add order note
- Cancel order
- Update quantity
- Change variant
- Replace product
Pro
$29 / month
- 1000 order edits
- + Everything in Free
Growth
$79 / month
- Unlimited Order Edits
- + Everything in Pro
