Customer.guru Net Promoter NPS
- by Customer.guru
- Free plan available
Track customer satisfaction with smart NPS surveys that segment feedback by product, purchase date, order frequency, and location. Get more responses and showcase testimonials easily.
About the Customer.guru Net Promoter NPS
Track and analyze customer satisfaction across different segments with this Net Promoter Score (NPS) survey tool. Understand how satisfaction levels vary based on purchased products, timing of first purchase (including seasonal periods like Christmas and Black Friday), order frequency, and geographic location. The app helps you identify customer opinion trends through easy-to-use surveys that generate high response rates. With a quick 30-second setup, you can start collecting valuable feedback and even showcase positive testimonials from satisfied customers. Monitor your NPS metrics to make data-driven decisions and improve customer experience based on segmented insights.
Key features
- Installation takes 30 seconds
- Radically more survey responses thanks to smart follow-ups
- Embed testimonials and reviews
Pricing of Customer.guru Net Promoter NPS
Free
Free
- survey up-to 5 users per month
Hobbyist
$50 / month
- survey up-to 1,000 users per month
Small Business
$150 / month
- survey up-to 5,000 users per month
Advanced
$250 / month
- survey up-to 10,000 users per month
- designed for Shopify PLUS
