charles
- by Charles GmbH
- Free to install. Additional charges may apply.
Drive sales and customer loyalty with personalized WhatsApp marketing. Set up automated flows, send targeted campaigns, and share custom shopping carts directly through WhatsApp - all while staying GDPR compliant.
About the charles
Charles helps businesses connect with customers through WhatsApp marketing in a personalized way. This WhatsApp automation platform lets you create targeted customer journeys, send marketing campaigns, and share custom shopping carts directly through WhatsApp messages. Set up automated flows based on customer events while staying GDPR-compliant. The platform works with your existing CRM and shop systems, making it easy to use customer data across channels. Whether you want to improve retention, drive sales, or create better customer experiences, Charles gives you the tools to engage customers where they already are - on WhatsApp.
Key features
- Journeys: Automate and personalize automation flows to save time and effort
- Campaigns: Create, send and analyze WhatsApp marketing campaigns
- Commerce: send custom carts directly in WhatsApp
