BIK Instagram, Whatsapp, Email

Connect with customers seamlessly through WhatsApp, Instagram, Email, and SMS using BIK's integrated marketing and support platform. Enable two-way conversations across key revenue channels, including abandoned cart recovery, upsell opportunities, and web store events. Create personalized customer journeys with automated messaging that drives higher average order values and conversions. BIK offers comprehensive features including marketing automation, advanced chatbots, and a unified customer service inbox. Leverage Instagram AI capabilities for direct message conversion and complete purchase workflows. Engage customers with interactive elements like Spin the Wheel, Back in Stock alerts, and Price Drop notifications. Work with a dedicated growth manager to implement over 30 revenue-generating communication flows, designed to improve cart recovery rates and customer engagement across all channels.