CW: Drive Brand Conversations
- by Shipway
- From $79/month. Free trial available.
Recover abandoned carts and drive sales with automated chat marketing across WhatsApp, RCS & SMS. Manage all customer conversations in one inbox and sell directly through chat catalogs.
About the CW: Drive Brand Conversations
Manage all your customer conversations through a unified platform that combines chat marketing, RCS, and SMS capabilities. Recover abandoned carts automatically with timely reminders while keeping customers informed with real-time order updates. The multi-agent inbox lets your team handle chats, Instagram messages, and emails efficiently from one place. Reduce return-to-origin losses by converting COD orders to prepaid payments, and drive sales through an interactive product catalog available across chat platforms. Create automated win-back campaigns and broadcast messages to re-engage customers and increase conversions. Scale your customer support seamlessly with multiple agent access for faster query resolution.
Key features
- Recover abandoned carts with automated Chat, RCS, and SMS reminders.
- Manage Chats across all apps, Instagram & Email conversations in one place.
- Show products via Broadcasting SMS, RCS and WhatsApp Enabled Catalog.
- Reduce fraud and RTOs by converting risky COD orders into prepaid.
- Multi-agent support to scale and resolve customer queries faster.
Pricing of CW: Drive Brand Conversations
Premium
$79 / month
or $756/year and save 20%
- SMS/Chat/RCS Campaigns
- Subscriber Opt-in Tool (3000 Subscriber)
- 5 Automation Flows
- Custom SMS Sender ID
- Compatible with WhatsApp Suite
- Chat Inbox
- Basic Customer Segmentation
- Scratch Card Links
Growth
$99 / month
or $948/year and save 20%
- All Premium Features Plus
- Agent Support: 3 Free Users
- Scheduled Campaign & Custom Flows
- Customized/Carousel Templates
- Instagram DMs
- One Chat-bot Flow
- WhatsApp Enabled Catalogue
- Adv. Subscriber Tools (20K Subscribers)
Enterprise
$249 / month
or $2,388/year and save 20%
- All Growth Features Plus
- Subscriber Opt-in Tools (∞ Subscribers)
- Branding Customizations
- Advance Chat-bot & All Automation Flows
- Agent Support & Auto-Assign: 4 Free User
- Whitelist Scratch Card Links
- Dedicated Account Manager
- Onboarding, Migration, & Setup Support
