Zoko: WhatsApp for D2C Brands
- by Bourbon Science Inc.
- From $49.99/month. Free trial available.
WhatsApp marketing, automation & support for D2C brands. Manage campaigns, recover carts, and handle customer conversations with AI-powered flows and a shared team inbox.
Install from Shopify App Store
Add to compare
Need a hand setting up this app? We are ready to help!
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Zoko: WhatsApp for D2C Brands
Zoko connects your Shopify store to WhatsApp so you can manage marketing, sales, support and automation from one platform. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, and send order notifications directly through WhatsApp.
The app features a multi-agent shared inbox where your whole team can handle customer conversations using one WhatsApp number, with built-in handovers, notes and routing. Customers can browse your Shopify catalog and complete purchases inside WhatsApp without redirects.
Zoko's flow builder and AI chatbots work with your Shopify data to automate cart recovery, post-purchase updates, upsells and retention campaigns. The AI answers customer questions automatically, and your team steps in only when needed. Send WhatsApp campaigns using Shopify segments based on purchases, tags and customer activity.
Launched: December 8, 2020
Key features
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - handovers, notes and routing built in
- Recover carts, send post-purchase updates, upsells & retention - full automated
- Answer customer questions with AI - your team steps in only when it matters
Integrations with:
- Checkout Apps
- Facebook Messenger
- Judgeme
- WhatsApp API
Category
Pricing of Zoko: WhatsApp for D2C Brands
Starter
$49.99 / month
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Plus
$79.99 / month
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Elite
$139.99 / month
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Max
$499.99 / month
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
