Insightto: Shopper Feedback

by Insightto
Free plan available. Free trial available.

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by Insightto
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on
Free plan available. Free trial available.

Understand why shoppers leave without buying through exit-intent, cart, and checkout surveys powered by AI-driven insights.

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About the Insightto: Shopper Feedback

Insightto helps Shopify merchants understand why visitors leave without buying. The app triggers short feedback surveys at key moments like exit intent, cart abandonment, checkout hesitation, and post-purchase to capture real-time shopper insights. AI-powered tools create the right questions and summarize responses into clear blockers including price concerns, shipping issues, trust problems, product fit, and checkout friction. Surveys are low-interruption and match specific ecommerce scenarios based on shopper behavior and intent, helping you identify exactly what's stopping conversions.

Launched: December 12, 2025

Key features

Capture real-time feedback before shoppers leave
Trigger surveys by exit, cart, checkout, and purchase behavior
Use AI to create surveys and summarize blockers
Match questions to ecommerce scenarios and shopper intent
Find price, shipping, trust, product, and checkout friction

Integrations with:

Checkout

Category:

Marketing - Other Marketing and conversion

Pricing of Insightto: Shopper Feedback

Free

50 target survey sends in total
50 NPS sends in total
10 active survey slots
Exit Intent NPS
AI survey creation

NPS Starter

$9.90 / month

50 target survey sends / month
Unlimited NPS sends
20 active survey slots
AI-powered intelligent reports
Deep NPS analytics panel and report
AI survey creation
3 NPS survey types

Free trial available

Premium

$39 / month

200 targeted survey sends per month
Unlimited NPS sends
50 active survey slots
3 NPS survey types
AI survey creation
AI-powered intelligent reports
Deep NPS analytics panel and report