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HiO
- by HiO AI
- Free plan available. Free trial available.
- by HiO AI
- Free plan available. Free trial available.
AI partner that learns from your business signals and handles customer messages across email and social in your brand voice.
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About the HiO
HiO is an AI partner that connects to your Shopify store and handles customer messages from email and social channels. It reads each message, pulls context from your product catalog, order history, and brand voice, then drafts personalized replies ready for your review.
All customer communications land in one place where HiO answers them in your voice. It knows your products, orders, and policies so every reply carries your business context. You approve, edit, and give feedback to help HiO learn your preferences and get more accurate over time.
HiO spots patterns in customer interactions and turns them into smart next moves for your business, learning from every signal to help you make better decisions.
Launched: October 16, 2026
Key features
- Email and social land in one place, read and answered in your voice
- Knows your products, orders, and policies, so every reply carries your business
- Spots patterns and turns them into next moves
Integrations with:
- Shopify Admin,
- Facebook,
- gmail,
- instagram,
- outlook
Category:
Pricing of HiO
Free plan
Free
Starter plan
$49 / month
or $470/year and save 20%
growth
$149 / month
or $1,440/year and save 19%
scale
$399 / month
or $3,830/year and save 20%
