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Wati: AI Chat & Abandoned Cart
- by WATI: WhatsApp Team Inbox
- Free to install
- by WATI: WhatsApp Team Inbox
- Free to install
Recover abandoned carts and grow revenue with AI-powered WhatsApp automation, broadcasts, and ROI tracking for your store.
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About the Wati: AI Chat & Abandoned Cart
Wati turns WhatsApp into a revenue engine for your Shopify store. Recover abandoned carts with automated multi-step drip campaigns that deliver up to 11.7% recovery rates—over 5X better than email's 0.34%. Run ROI-tracked WhatsApp broadcasts to your Shopify customer segments and watch conversions grow. The AI agent qualifies leads and answers FAQs 24/7 without extra staff. Automate order confirmations, shipping updates, and COD verification directly on WhatsApp. When WhatsApp isn't available, recovery messages go out via RCS and SMS. Manage all customer conversations in a shared team inbox with agent analytics. Track revenue recovered per automation and see exactly what's working.
Launched: September 11, 2020
Key features
- Recover abandoned carts with multi-step drip campaigns: up to 5X more than email
- Run segmented WhatsApp campaigns with ROI tracking synced to revenue
- Automate order confirmations, shipping updates, and COD verification on WhatsApp
- Qualify leads and resolve FAQs 24/7 with an AI agent — no extra headcount needed
- Manage all customer conversations in a shared team inbox with agent analytics
Integrations with:
- Checkout,
- Facebook Ads,
- Google Sheets,
- Hubspot CRM,
- Woocommerce,
- Zapier,
- Zoho CRM
Category:
Pricing of Wati: AI Chat & Abandoned Cart
Starter
Free to install
- Free trial (7-days)
- Abandoned Cart Recovery
- COD order verification
- Welcome/Recover cart Opt-in pop ups
- WhatsApp chat widget for your storefront
Growth
$59 / month
- Everything in Starter, plus:
- WhatsApp number setup
- Omnichannel inbox (WhatsApp + RCS + SMS)
- 15,000 broadcasts/month
- Lead acquisition and segmentation
- Standard broadcast campaigns
Pro
$119 / month
- Everything in Growth, plus:
- Multi-step drip campaigns
- AI agent for FAQs and product assistance
- Campaign & Automation Analytics
- Unlimited Broadcasts
- Drive Shopify sales with AI automation
- Third Party checkout apps
- On-site Opt-in Widgets
Business
$279 / month
- Everything in Pro, plus:
- Revenue Attribution & ROI Insights
- Segment, customer profile and event sync
- Dedicated Customer Success Manager
- SMS Fallback and Broadcasts
- Enhance privacy & compliance
- Unlimited Broadcasts, Volume discounts
- Best in class ROI
