OMNI Memberships & Loyalty CRM
- by Wave Commerce
- From $5/month. Free trial available.
Drive sales and customer loyalty with personalized rewards, VIP tiers, and member-only perks. Engage customers through email, SMS, and WhatsApp with targeted discounts, birthday offers, and welcome rewards.
About the OMNI Memberships & Loyalty CRM
OMNI Loyalty helps you create meaningful customer relationships beyond basic points programs. This advanced loyalty and rewards platform combines personalized discounts, VIP tiers, and member-only benefits to drive both new and repeat sales. Engage customers through multiple channels including email, SMS, WhatsApp, and in-store experiences. From welcome rewards and birthday gifts to paid memberships and automated win-back campaigns, OMNI delivers targeted rewards at the right moment. The system works seamlessly with Shopify POS, Klaviyo, and other key integrations, while supporting 10+ languages for global businesses. Turn casual shoppers into loyal members with personalized rewards that actually impact your bottom line.
Key features
- Drive Sales Conversions - Welcome/VIP/birthday discounts and instant rewards
- Grow Membership & CRM - with advanced features like VIP tiers, Paid Memberships
- Win Back & Retain - Automated campaigns & flows to reactivate lapsed customers
- Seamless integrations - Shopify POS, Klaviyo, CRM, Referrals, WhatsApp & more
- Global-ready - 10+ languages (EN / 中文(繁/简) / DE / ES / FR / JA / KR / PT) & more
Pricing of OMNI Memberships & Loyalty CRM
Starter
$5 / month
- Points Program
- Member Rewards Portal*
- Welcome Rewards
- Birthday Rewards
- Points Rewards
- Onsite Loyalty Widget
Essential
$45 / month
- Everything in Starter, plus
- Shopify POS
- Apple Wallet
- Google Wallet
- Shopify Email
- Multi-language (integration)
Grow
$195 / month
- Everything in Essential, plus
- Standard VIP Tiers
- Advanced Rewards
- Points Campaigns
- Shopify Flow Integration
- Native CRM Integration (pre-built flows)
Advanced
$495 / month
- Everything in Grow, plus
- OMNI API
- Paid Memberships
- Custom VIP Tiers and Custom Rewards
- Giveaway Campaigns
- Advanced Program Settings
- Legacy Customer Account Support
- +$150 for SMS Validation
