AS: Post Purchase Survey

Understand your customers better with targeted post-purchase surveys that deliver actionable insights. Ask key questions about attribution, product preferences, and customer experience right after checkout. Choose from 30+ ready-made survey questions or create custom ones using multiple formats like NPS, multiple choice, and open text. Set up surveys in minutes on both Shopify and Shopify Plus stores. Target specific customer segments based on purchase history, order value, and products bought. Use smart conditional logic to personalize survey flows and improve response rates. Track customer feedback through detailed analytics and revenue reports. Learn how customers discovered your store, gather product research, enable birthday rewards, and measure satisfaction scores. Each response helps build stronger customer relationships and enables better-targeted upsell opportunities. Note: The app adds secondary payment options for upsells, which may require manual payment capture for multiple payments on single orders.