Best Order tracking Shopify apps in 2027 [Updated]
| Name | Rate on Shopify | Price | Free trial | Key features |
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#1. Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales.
Track orders in real time and catch shipping exceptions before customers ask "where is my order"—cutting WISMOs, support tickets, and revenue loss. Keep shoppers informed with automatic shipping notifications and a branded tracking page that shows estimated delivery dates, building customer loyalty and satisfaction. Turn post-purchase visits into revenue with smart upsells and AI product recommendations on your tracking page. Monitor carrier performance and delivery times with analytics to make better shipping decisions. Features a customizable tracking page under your own domain, one-click dropshipping mode that hides Chinese origin for cross-border stores, and real-time order tracking to last-mile delivery. Get 24/7 support and drive more repeat purchases while reducing customer complaints. -
#2. Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales
Track123 creates customizable tracking pages with interactive maps that help reduce WISMO tickets and drive repeat sales. This order tracking app centralizes multi-carrier shipments with real-time updates and delivery estimates, making post-purchase experiences better for your customers. The app features branded tracking pages and automated emails that boost customer engagement and loyalty. Show product recommendations and estimated delivery dates directly on tracking pages to increase store sales. Dropshipping stores can use dropshipping mode to hide China-related information from customers. Track123 auto-syncs tracking information to PayPal and integrates seamlessly with Klaviyo and other platforms. Access shipment analytics for data-driven decisions about your delivery performance. The intuitive, no-code interface makes setup easy, and responsive live chat support is available when you need help. Perfect for stores looking to improve their order tracking experience and reduce customer service inquiries. -
#3. Order tracking with branded tracking page, order lookup & AI estimated delivery dates.
AfterShip helps you create a branded order tracking page and send automated shipment notifications across 1,100+ carriers. Monitor shipping status and on-time performance through a centralized dashboard with analytics reports. Identify "Where Is My Order?" (WISMO) issues before they turn into support tickets. The AI-powered estimated delivery date widget appears on product and checkout pages to reduce purchase hesitation and reassure customers. Features include personalized product recommendations on tracking pages to drive sales, automated email and SMS notifications to cut down WISMO calls, shipment exception alerts, and detailed analytics for insights into carrier performance. Get 24/7 support via chat or email. -
#4. Apply custom statuses to your orders and keep customers updated on order progress!
StatusPro helps you keep customers informed about their order status with custom statuses that fit your business needs. Reduce support tickets and improve customer satisfaction by sending automatic email notifications when order status changes. Create custom email templates quickly and easily for each status update. The app includes an order lookup page where customers can track order progress anytime without contacting support. You can also integrate custom order progress timelines directly into Shopify's order status page. Manage orders better by setting due dates to meet customer expectations. Update order status by scanning QR codes on your smartphone, with the option to upload photos. Send status updates to customers or third parties automatically, helping minimize customer inquiries while keeping everyone in the loop about order progress. -
#5. Create custom order statuses for any workflow. Keep customers updated with email and SMS alerts.
Keep customers informed throughout your production process with custom order statuses tailored to your workflow. Create unlimited statuses like Design, Production, QA, and Shipped to match your business needs. Customers receive automatic email and SMS alerts when their orders progress, reducing support tickets and keeping everyone updated. The branded status page lets customers track their order in real-time. Bulk updates and QR workstation scanning help you move orders fast through each stage. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond standard shipping. -
#6. Multiple email recipients for admins and customers.
MultiMail allows you to send order confirmations, invoices, and shipping notifications to multiple email recipients automatically. Your customers can add additional email addresses to receive their order details, or you can add them manually from the admin backend. This app is perfect when you need to send order emails to colleagues, partners, or suppliers. Your customers can also share their order notifications with relevant departments, friends, or family members without having to forward emails themselves. Add customizable forms on your registration page, customer account page, thank you page, or checkout page. Store multiple email addresses per customer and manage everything from the admin side. You can add emails on behalf of customers or set up recipients for staff and business partners. -
#7. Deploy branded order tracking to reduce WISMO calls, build customer trust and drive more revenue.
Track your orders in real-time and manage shipping exceptions proactively with TrackingMore. Create custom branded tracking pages in multiple languages that show estimated delivery dates, helping reduce "Where is my order?" customer inquiries. Keep customers informed automatically with smart email notifications about their shipment status. Display pre-purchase delivery estimates to improve conversion rates and add product recommendations for additional sales. Protect your brand identity with one-click dropshipping features that hide Chinese origin details. Monitor shipping performance through detailed analytics and get 24/7 support via live chat or email when you need assistance. -
#8. Branded tracking page optimised to drive more repeat purchases from your existing customers!
Turn your order tracking page into a revenue-generating asset with Postship. This smart tracking app creates branded order lookup pages that help reduce support inquiries while driving repeat purchases. The CRO-optimized tracking interface keeps customers informed with timely shipping updates and strategically presents upsell opportunities. With detailed shipping analytics and 24/7 support, Postship helps merchants convert post-purchase interactions into sales opportunities. The notification system creates urgency while maintaining brand consistency across all customer touchpoints. Perfect for stores looking to maximize value from their order tracking experience while providing excellent customer service. -
#9. ヤマト運輸、佐川、日本郵便3社の発送伝票作成に対応!ネコポスやクリックポストや複数小口配送にも対応。追跡番号通知も簡単にできる他、テーマ別のカレンダー表示など多様な機能が充実。安心の料金定額。
日本の主要配送業者に対応した配送管理アプリです。ヤマト運輸、佐川急便、日本郵政の3社の発送伝票CSV出力に対応し、ネコポスやクリックポスト、複数小口配送もサポートしています。 出荷伝票のCSV作成は出力無制限で、クール便設定などの出力条件ルールも柔軟に設定可能。追跡番号の一括通知機能では、配送業者のCSVだけでなく独自CSVフォーマットにも対応し、分割発送や大量注文の処理も簡単に行えます。 カートページでの配送日時指定機能も充実。休日カレンダー設定により店舗の営業日に合わせた日時指定ができ、Plusプランではチェックアウトページでの表示にも対応しています。テーマ別のカレンダー表示や、越境ECでカレンダーを非表示にするなど、様々なニーズに応えます。 注文一覧フィルター機能で効率的な配送管理が可能。定額料金で安心してご利用いただけます。発送業務でお困りの際はサポートまでお気軽にご連絡ください。