Best free Returns and exchanges Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
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Sep 01, 2025
The Best Free Shopify returns and exchanges apps help merchants automate and simplify their post-purchase experience. These essential tools enable automated return processing, exchange management, and return label generation while protecting revenue through smart exchange options and store credits. From ReturnZap's smart logic to Parcel Panel's hassle-free automation, these apps streamline returns management across multiple carriers while helping reduce refund rates and retain customer loyalty - all without any upfront costs.
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#1. Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.
Manage your store's returns and exchanges with a simple, step-by-step solution that works with all shipping carriers. This app lets you create custom return policies and rules for different products, giving you complete control over your return process. Your customers can easily submit return or exchange requests through a customizable portal on your website. The portal's text, colors, and banner can be adjusted to match your store's design. Customers stay informed with automatic email updates at every stage of their return or exchange. The app's clear workflow helps both merchants and customers track requests from submission to completion. Set specific rules based on product type, condition, or other factors to maintain consistent return handling across your store.Install from Shopify App Store
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#2. Authentified lets you support your customers to consign pre-loved purchases and drive repurchase.
Authentified makes it simple for your customers to consign their previous purchases from your store through a seamless digital process. The app automatically syncs with your product data and order history, creating unique digital tokens for each item that verify authenticity in the secondary market. Help your customers give their pre-loved items a second life while building a sustainable shopping ecosystem. Track your brand's environmental impact through detailed consignment analytics and gain insights into your inventory's long-term value in the resale market. By enabling easy consignment options, you create additional touchpoints for customers to return to your store while supporting circular fashion and sustainable retail practices. Monitor consignment activities and secondary market performance through comprehensive analytics to make informed business decisions.Install from Shopify App Store