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Best free Surveys Shopify apps in 2026 [Updated]

The Best Free Shopify survey apps help merchants collect vital customer feedback and data through various touchpoints. From post-purchase attribution surveys and NPS measurements to customizable contact forms and on-site feedback collection, these tools provide valuable insights into customer behavior, marketing effectiveness, and areas for improvement. Whether you need simple contact forms or comprehensive customer feedback systems, these free solutions offer features like AI analytics, email integration, and user-friendly builders to help make data-driven decisions for your store's growth.
Name Rate on Shopify Price Free trial Key features
  • #1. All-in-one contact form builder app to create custom forms, customer approval features, & lock pages

    SureCust Forms Builder, Locks is an all-in-one form builder app that helps you create custom contact forms, registration forms, and customer approval workflows. Build wholesale B2B registration forms, product enquiry forms, and customer registration forms with features like conditional logic, file uploads, and multi-step layouts. The app lets you approve or auto-approve new customers, assign tags, and store data in customer metafields. Lock pages and restrict content based on login status, redirect users, and automatically handle 404 links. Includes SMTP email support for custom email domains, admin notifications, and POS forms. Perfect for managing customer registrations, wholesale applications, and controlling access to your store content.
  • #2. Collect customer feedback, including verified reviews, ratings, and core KPIs

    Understand your customers better with Bizrate Insights' comprehensive feedback collection system. Launch customer surveys across multiple touchpoints including site abandonment, purchase moments, and post-delivery experiences. The VitalSigns dashboard helps you analyze customer satisfaction data, track NPS scores, and identify areas for improvement. Your verified reviews are automatically shared on Google, Yahoo, and Bing, helping build trust with potential customers. Monitor industry benchmarks and customer preferences to make informed business decisions. Setup is simple with no technical expertise needed, and you can send unlimited survey invitations to gather valuable shopper feedback.
  • #3. Understand Customers & Enhance Revenue with Post-Purchase Surveys & Smart Targeting

    Ego Post Purchase Surveys
    Ego Post Purchase Surveys

    Ego Post Purchase Surveys

    5.0 (6)
    on
    by Egohub
    Free
    EGO Survey helps merchants collect customer feedback and measure customer loyalty through post-purchase surveys and NPS tracking. Understand why customers buy and turn their feedback into revenue by uncovering attribution sources, satisfaction levels, and buying intent. Launch beautiful, no-code surveys on any page without disrupting the customer experience. Collect feedback everywhere: post-purchase, onsite, exit-intent, and email. Use tag-based and behavior-based targeting to reach the right customers at the right time. Visualize insights instantly with clear charts and detailed reports featuring NPS scores, ratings, and text responses. Connect to Shopify Flow to automate your marketing and support based on customer feedback. Understand shopping behavior deeply and improve conversions without annoying your customers.
  • #4. Understand your audience and drive engagement with targeted, interactive polls.

    GA: AI Polls
    GA: AI Polls

    GA: AI Polls

    5.0 (4)
    on
    Free
    This poll app helps you collect real-time feedback and understand your audience through interactive surveys and questionnaires. Create mobile-friendly polls in minutes using pre-made templates that you can customize to match your brand. Build engaging poll quizzes and poll games to connect with store visitors. Embed polls directly on product pages or landing pages with simple voting options. Gather opinions before purchase by adding poll products to your store. Turn customer questions into actionable insights that drive smart business decisions. Use the feedback to refine your product line, adjust messaging, and personalize the user experience. The embedded poll tool makes it easy to increase conversions and customer satisfaction by acting quickly on what your audience tells you.
  • #5. Let customers pick your next bestseller with A/B voting on product concept pictures

    ProductPoll helps you validate product demand before investing in inventory. This app adds an A/B voting widget to your store, letting customers choose between two product concept designs. Visitors vote on which option they prefer, and the app captures these votes to analyze customer preference strength in real-time. Test product concepts before manufacturing by running visual polls that show potential designs. The app provides statistical significance scores so you can see which concepts have strong demand. Get clear "Safe to Launch" insights that help reduce inventory risk by ensuring you stock items customers actually want to buy. The voting widget is lightweight and unobtrusive, fitting seamlessly into any store theme. Use real-time data to make confident decisions about which products to launch next, eliminating guesswork from your inventory planning.
  • #6. Add a trustMinder survey in the Thank You page to capture and track customer sentiment.

    trustMinder.ai
    trustMinder.ai

    trustMinder.ai

    5.0 (1)
    on
    Free
    trustMinder.ai helps you capture customer feedback and sentiment through surveys on your Thank You page. If Shopify is part of your broader customer journey, this app brings all your feedback into one central platform where you can actually understand what customers are saying. The app uses AI technology including natural language processing, sentiment analysis, and emotional analysis to uncover themes and insights from customer responses. Instead of just collecting data, you get actionable intelligence about customer satisfaction, trends, and emotions that help improve experiences and build loyalty. Key features include AI-powered insights that identify customer sentiment and satisfaction patterns, an enterprise-grade platform that scales for businesses of any size, and instant notifications when negative feedback comes in so you can respond quickly. trustMinder makes it easy to track customer sentiment and turn feedback into meaningful actions.
  • #7. Create Smart Forms, Quizzes & Polls to Capture Leads, Automate Workflows, and Scale Your Business

    Tailform lets you build custom forms, quizzes, and polls without any coding. Choose from 80+ ready-made templates or use the AI generator to create contact forms, booking forms, feedback forms, and product recommendation quizzes in minutes. Engage visitors with real-time polls and smart quizzes that offer personalized product suggestions. Connect seamlessly with Mailchimp, MailerLite, and GetResponse to automate your workflows. Get instant admin notifications for every submission and collect valuable customer data to drive conversions. Perfect for capturing leads, building connections with your audience, and scaling your business operations efficiently.
  • #8. Learn which marketing channels drive the most sales by collecting customer feedback.

    Understand your marketing success with post-purchase surveys that capture customer feedback right after checkout. This embedded app lets you discover where customers first heard about your business when their experience is fresh in their minds. Create custom surveys with multiple question types that automatically match your store's checkout theme and branding. Choose from ready-made templates for attribution tracking, NPS surveys, and more. Export response data to CSV for detailed analysis. The support team is always available to help you set up and manage your surveys. Get valuable insights while maintaining a seamless checkout experience for your customers.
  • #9. Analyze and measure customer sentiment with full automation and customizable survey templates.

    Callexa NPS Feedback
    Callexa NPS Feedback

    Callexa NPS Feedback

    5.0 (1)
    on
    Free
    Measure customer satisfaction automatically with Callexa's NPS survey system. After orders are shipped, customers receive customized Net Promoter Score surveys to share their experience. All feedback and ratings sync directly to your Shopify orders and appear in an easy-to-use dashboard with detailed statistics and reports. Track your shop's performance, product quality, and service levels over time through valuable customer comments and proven NPS metrics. Get meaningful insights to improve your business while keeping the feedback process simple and automated. *Net Promoter Score is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
  • #10. Honest reviews from Thingtesting. Help consumers shop better.

    Thingtesting
    Thingtesting

    Thingtesting

    5.0 (1)
    on
    Free
    In today's online shopping landscape, finding genuine product reviews can be challenging. With fake reviews, sponsored content, and filtered testimonials becoming more common, shoppers need a trusted source for authentic feedback. Thingtesting serves as an independent platform that provides honest, unfiltered reviews from real customers. The app lets you showcase your brand's Thingtesting rating directly in your store and embed verified customer reviews on your website. By connecting your store with Thingtesting, you give shoppers access to transparent, reliable product experiences that help them make informed purchasing decisions.