Best free Surveys Shopify apps in 2026 [Updated]

Sellify helps you increase your average order value with multiple upsell features designed to maximize revenue. The app lets you create post-purchase upsells with one-click acceptance, so customers can add offers without re-entering payment details. You can display product recommendations on product pages using cross-sell suggestions like "You might also like" to encourage additional purchases. For Shopify Plus stores, checkout upsells are available directly at checkout. The app also supports thank you page upsells to capture last-minute sales opportunities. Additionally, Sellify includes post-purchase surveys that help you collect customer feedback and track attribution to understand where your customers come from and what drives their purchasing decisions. All these features work together to help you grow your AOV and better understand your customer base.

EGO Survey helps merchants collect customer feedback and measure customer loyalty through post-purchase surveys and NPS tracking. Understand why customers buy and turn their feedback into revenue by uncovering attribution sources, satisfaction levels, and buying intent. Launch beautiful, no-code surveys on any page without disrupting the customer experience. Collect feedback everywhere: post-purchase, onsite, exit-intent, and email. Use tag-based and behavior-based targeting to reach the right customers at the right time. Visualize insights instantly with clear charts and detailed reports featuring NPS scores, ratings, and text responses. Connect to Shopify Flow to automate your marketing and support based on customer feedback. Understand shopping behavior deeply and improve conversions without annoying your customers.

Bizrate Insights helps you improve your shopping experience by collecting customer feedback, verified reviews, and NPS data from real shoppers. Understand why customers buy or bounce with full journey surveys that capture satisfaction data throughout discovery and fulfillment. The VitalSigns dashboard provides expert insights to help you spot friction points and improve the customer experience. Track CSAT, loyalty trends, and identify issues with unlimited surveys and invitations—no response caps. AI-powered tools analyze open-ended comments and verbatims, making it easier to find actionable insights from customer feedback. Collect verified reviews and ratings, then syndicate them to Google, Yahoo, and Bing. Turn shopper feedback into action and discover what stopped customers, how they found you, and what drives purchases.

This poll app helps you collect real-time feedback and understand your audience through interactive surveys and questionnaires. Create mobile-friendly polls in minutes using pre-made templates that you can customize to match your brand. Build engaging poll quizzes and poll games to connect with store visitors. Embed polls directly on product pages or landing pages with simple voting options. Gather opinions before purchase by adding poll products to your store. Turn customer questions into actionable insights that drive smart business decisions. Use the feedback to refine your product line, adjust messaging, and personalize the user experience. The embedded poll tool makes it easy to increase conversions and customer satisfaction by acting quickly on what your audience tells you.

Neo Post Purchase Survey & NPS helps you understand customer feedback after they shop. Create surveys using pre-built templates, a question bank, or custom questions, then display them on thank you pages, in post-purchase emails, during exit intent, and across store pages. View all responses and reports in one dashboard to identify issues, track customer satisfaction with NPS and CSAT scores, and make data-driven decisions to improve your shopping experience. Customize surveys to match your store branding without coding.

ProductPoll helps you validate product demand before investing in inventory. This app adds an A/B voting widget to your store, letting customers choose between two product concept designs. Visitors vote on which option they prefer, and the app captures these votes to analyze customer preference strength in real-time. Test product concepts before manufacturing by running visual polls that show potential designs. The app provides statistical significance scores so you can see which concepts have strong demand. Get clear "Safe to Launch" insights that help reduce inventory risk by ensuring you stock items customers actually want to buy. The voting widget is lightweight and unobtrusive, fitting seamlessly into any store theme. Use real-time data to make confident decisions about which products to launch next, eliminating guesswork from your inventory planning.

trustMinder.ai helps you capture customer feedback and sentiment through surveys on your Thank You page. If Shopify is part of your broader customer journey, this app brings all your feedback into one central platform where you can actually understand what customers are saying. The app uses AI technology including natural language processing, sentiment analysis, and emotional analysis to uncover themes and insights from customer responses. Instead of just collecting data, you get actionable intelligence about customer satisfaction, trends, and emotions that help improve experiences and build loyalty. Key features include AI-powered insights that identify customer sentiment and satisfaction patterns, an enterprise-grade platform that scales for businesses of any size, and instant notifications when negative feedback comes in so you can respond quickly. trustMinder makes it easy to track customer sentiment and turn feedback into meaningful actions.

Tailform lets you build custom forms, quizzes, and polls without any coding. Choose from 80+ ready-made templates or use the AI generator to create contact forms, booking forms, feedback forms, and product recommendation quizzes in minutes. Engage visitors with real-time polls and smart quizzes that offer personalized product suggestions. Connect seamlessly with Mailchimp, MailerLite, and GetResponse to automate your workflows. Get instant admin notifications for every submission and collect valuable customer data to drive conversions. Perfect for capturing leads, building connections with your audience, and scaling your business operations efficiently.

Understand your marketing success with post-purchase surveys that capture customer feedback right after checkout. This embedded app lets you discover where customers first heard about your business when their experience is fresh in their minds. Create custom surveys with multiple question types that automatically match your store's checkout theme and branding. Choose from ready-made templates for attribution tracking, NPS surveys, and more. Export response data to CSV for detailed analysis. The support team is always available to help you set up and manage your surveys. Get valuable insights while maintaining a seamless checkout experience for your customers.

Measure customer satisfaction automatically with Callexa's NPS survey system. After orders are shipped, customers receive customized Net Promoter Score surveys to share their experience. All feedback and ratings sync directly to your Shopify orders and appear in an easy-to-use dashboard with detailed statistics and reports. Track your shop's performance, product quality, and service levels over time through valuable customer comments and proven NPS metrics. Get meaningful insights to improve your business while keeping the feedback process simple and automated. *Net Promoter Score is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.