Best free Surveys Shopify apps in 2027 [Updated]

Sellify helps you increase your average order value with upsell offers at every stage of the customer journey. Show post purchase upsells that customers can accept in one click without re-entering payment details. Add product page upsells with cross sell recommendations like "You might also like" to suggest related products. For Shopify Plus stores, display checkout upsells directly inside the checkout. You can also create thank you page upsells with countdown timers and run post purchase surveys to learn where customers come from and why they buy. All offers are built in minutes with no changes needed to your theme or checkout.

Bizrate Insights helps you improve your shopping experience by collecting customer feedback, verified reviews, and NPS data from real shoppers. Understand why customers buy or bounce with full journey surveys that capture satisfaction data throughout discovery and fulfillment. The VitalSigns dashboard provides expert insights to help you spot friction points and improve the customer experience. Track CSAT, loyalty trends, and identify issues with unlimited surveys and invitations—no response caps. AI-powered tools analyze open-ended comments and verbatims, making it easier to find actionable insights from customer feedback. Collect verified reviews and ratings, then syndicate them to Google, Yahoo, and Bing. Turn shopper feedback into action and discover what stopped customers, how they found you, and what drives purchases.

This poll app helps you collect real-time feedback and understand your audience through interactive surveys and questionnaires. Create mobile-friendly polls in minutes using pre-made templates that you can customize to match your brand. Build engaging poll quizzes and poll games to connect with store visitors. Embed polls directly on product pages or landing pages with simple voting options. Gather opinions before purchase by adding poll products to your store. Turn customer questions into actionable insights that drive smart business decisions. Use the feedback to refine your product line, adjust messaging, and personalize the user experience. The embedded poll tool makes it easy to increase conversions and customer satisfaction by acting quickly on what your audience tells you.

Rich Form Builder lets you create custom forms for your Shopify store without any coding. Using the drag-and-drop form builder, you can design branded forms with ready-made templates, conditional logic, and multi-step layouts. Add flexible field types like dropdowns, checkboxes, radio buttons, and file uploads to collect exactly what you need. Manage form submissions easily and automate workflows with email notifications. Connect your forms to Google Sheets, Mailchimp, SMTP, and CAPTCHA for better integration. Publish responsive forms anywhere on your storefront instantly. Perfect for customer requests, bookings, pre-orders, registrations, feedback, and more. Rich Form Builder gives you everything needed to build professional forms that work for your business.

Jotform helps Shopify merchants build custom forms and surveys to collect customer information, feedback, leads, orders, and requests. Create contact forms, registration forms, payment forms, and surveys without coding. Embed forms directly into your storefront with conditional logic, prefilled fields, and file upload capabilities. Manage all submissions in one central place while accepting payments and processing orders. Automate follow-ups, approvals, and document generation after form submissions. Use e-signatures and AI-powered workflows to turn customer responses into completed business processes. Perfect for collecting leads, gathering feedback, and handling customer requests efficiently.

ProductPoll helps you validate product demand before investing in inventory. This app adds an A/B voting widget to your store, letting customers choose between two product concept designs. Visitors vote on which option they prefer, and the app captures these votes to analyze customer preference strength in real-time. Test product concepts before manufacturing by running visual polls that show potential designs. The app provides statistical significance scores so you can see which concepts have strong demand. Get clear "Safe to Launch" insights that help reduce inventory risk by ensuring you stock items customers actually want to buy. The voting widget is lightweight and unobtrusive, fitting seamlessly into any store theme. Use real-time data to make confident decisions about which products to launch next, eliminating guesswork from your inventory planning.

trustMinder.ai helps you capture customer feedback and sentiment through surveys on your Thank You page. If Shopify is part of your broader customer journey, this app brings all your feedback into one central platform where you can actually understand what customers are saying. The app uses AI technology including natural language processing, sentiment analysis, and emotional analysis to uncover themes and insights from customer responses. Instead of just collecting data, you get actionable intelligence about customer satisfaction, trends, and emotions that help improve experiences and build loyalty. Key features include AI-powered insights that identify customer sentiment and satisfaction patterns, an enterprise-grade platform that scales for businesses of any size, and instant notifications when negative feedback comes in so you can respond quickly. trustMinder makes it easy to track customer sentiment and turn feedback into meaningful actions.

Tailform lets you build custom forms, quizzes, and polls without any coding. Choose from 80+ ready-made templates or use the AI generator to create contact forms, booking forms, feedback forms, and product recommendation quizzes in minutes. Engage visitors with real-time polls and smart quizzes that offer personalized product suggestions. Connect seamlessly with Mailchimp, MailerLite, and GetResponse to automate your workflows. Get instant admin notifications for every submission and collect valuable customer data to drive conversions. Perfect for capturing leads, building connections with your audience, and scaling your business operations efficiently.

Understand your marketing success with post-purchase surveys that capture customer feedback right after checkout. This embedded app lets you discover where customers first heard about your business when their experience is fresh in their minds. Create custom surveys with multiple question types that automatically match your store's checkout theme and branding. Choose from ready-made templates for attribution tracking, NPS surveys, and more. Export response data to CSV for detailed analysis. The support team is always available to help you set up and manage your surveys. Get valuable insights while maintaining a seamless checkout experience for your customers.

Measure customer satisfaction automatically with Callexa's NPS survey system. After orders are shipped, customers receive customized Net Promoter Score surveys to share their experience. All feedback and ratings sync directly to your Shopify orders and appear in an easy-to-use dashboard with detailed statistics and reports. Track your shop's performance, product quality, and service levels over time through valuable customer comments and proven NPS metrics. Get meaningful insights to improve your business while keeping the feedback process simple and automated. *Net Promoter Score is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.