Best free Support - Other Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
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Aug 29, 2025
The Best Free Shopify support apps help merchants deliver exceptional customer service without adding costs. From AI-powered chatbots handling 24/7 support to customizable FAQ pages, product manuals, and customer feedback tools - these solutions automate common support tasks and improve the shopping experience. Whether you need automated order cancellation, size recommendations, or WhatsApp integration, these free apps provide essential support features to reduce workload and keep customers satisfied.
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#1. Ads & Email hyper-personalization app for brands that helps create meaningful 1:1 user experience.
RetainIQ helps eCommerce brands deliver personalized email and SMS campaigns that create meaningful one-to-one customer experiences. The app enables true hyper-personalization by going beyond basic segmentation, allowing you to customize messages based on customer loyalty, social proof, weather, location, and recent site activity. With easy integration of multiple data sources and APIs, you can track shopper behavior and automatically trigger relevant communications. The platform's experiential intelligence optimizes campaigns while the intuitive setup process and dedicated support team ensure smooth implementation. Merchants using RetainIQ see improved click-through rates, customer lifetime value, and overall revenue through more engaging, personalized customer communications.Install from Shopify App Store