Best free Support - Other Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
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Feb 06, 2026
The Best Free Shopify support apps help merchants deliver exceptional customer service without adding costs. From AI-powered chatbots handling 24/7 support to customizable FAQ pages, product manuals, and customer feedback tools - these solutions automate common support tasks and improve the shopping experience. Whether you need automated order cancellation, size recommendations, or WhatsApp integration, these free apps provide essential support features to reduce workload and keep customers satisfied.
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#1. Upgrade Account, Order, Thank you & Checkout blocks with dynamic extensions a Checkout extensibility
Account Blocks and UI Extensions lets you customize account pages, order pages, thank you pages, and checkout with dynamic blocks using Checkout Extensibility. Add useful features like Report a Problem, Order Notes, and Special Request blocks so customers can communicate about their orders directly. Include Contact Info and support buttons for call, chat, or email to provide instant help. The app offers flexible Announcement Bar extensions across profile, order index, order status, and thank you pages. Checkout blocks include Social Media links, Delivery Instructions, Trust Badges, Age Validator, and Payment Icons. Add post-purchase FAQs to thank you pages and Proof of Shipment on order status pages. Give your customers a better shopping experience with these practical checkout and account page extensions.Install from Shopify App Store
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#2. Exclusive Network for Verified Merchants Only – Right in your Admin Area
Join an exclusive network of verified Shopify merchants right in your admin area. Club of Merchants connects you with fellow store owners who understand your daily challenges. Connect with merchants from your industry, country, or revenue level through our dedicated forum and regular online meetups. This merchant community provides a spam-free, ad-free environment where you can share valuable feedback, exchange ideas, and grow together. Find support from peers who face similar business challenges. Participate in interactive workshops and community events designed specifically for Shopify merchants. No external signup needed - access the community directly from your admin dashboard where you already work. Build meaningful connections and stop growing your business alone.Install from Shopify App Store