Best free Chat Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
•
Dec 01, 2025
The Best Free Shopify chat apps help merchants connect with customers through multiple channels like WhatsApp, Facebook Messenger, and live chat widgets. From AI-powered chatbots providing 24/7 support to automated abandoned cart recovery via WhatsApp, these tools enable seamless customer service and sales support. Whether you need instant messaging, FAQ management, or omnichannel communication hubs, these free solutions let you engage shoppers, answer questions, and recover lost sales without additional costs.
-
#1. Add a customizable WhatsApp chat button, Recover Abandoned Checkouts and Send Automated Whatsapp Msg
Add a customizable WhatsApp chat button to your Shopify store and connect instantly with customers through WhatsApp support. Personalize the chat widget's colors, size, position, welcome messages, and animations to match your brand. Automatically capture customer details for better lead generation and build trust with seamless communication. Send automated WhatsApp messages using the WhatsApp Business API to recover abandoned checkouts, confirm orders, and provide shipping updates. The app helps you send review requests and abandoned cart recovery messages automatically. Customize page URLs where the WhatsApp button appears and choose from various animation options. Perfect for stores looking to improve customer engagement and increase sales through direct WhatsApp marketing and support.Install from Shopify App Store
-
#2. All-in-one WhatsApp Marketing, Chatbots & Omnichannel Helpdesk to drive revenue without ads.
This all-in-one WhatsApp marketing solution helps drive revenue through abandoned cart recovery, chatbot campaigns, and omnichannel support. Recover abandoned carts with automated WhatsApp messages, convert cash on delivery to prepaid orders, and run upselling and cross-selling campaigns. Build your WhatsApp subscriber list using Spin The Wheel and exit popups. Create chatbots to collect customer data, recommend products, and set up a WhatsApp shop. Send segmented broadcasts to engage customers at the right time. Collect product reviews on WhatsApp and integrate with Judgeme, Stamped, Loox, and Yotpo. The omnichannel helpdesk inbox lets you automate customer queries and assist with purchases across channels, helping you increase sales without spending on ads.Install from Shopify App Store
-
#3. Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form.
Connect with customers instantly through Facebook Messenger, Telegram, and 20+ popular chat channels with this all-in-one chat solution. The app integrates seamlessly with your Shopify store, letting visitors reach you through their preferred messaging platforms including SMS, WhatsApp, Viber, WeChat, Line, TikTok, and Instagram. The customizable chat widget helps you manage customer conversations, set welcome messages, and track engagement across different channels. With built-in contact forms and analytics, you can monitor chat performance and improve customer support. Keep your store's communication channels open and responsive while building lasting customer relationships through convenient, multi-platform messaging options.Install from Shopify App Store
-
#4. From “Hi” to “Buy” – faster. Turn chats into checkouts with a customer chat button.
FAST turns clicks into conversations and conversations into conversions. This chat widget lets shoppers contact you instantly through their favorite messaging apps right from your store. The fully responsive chat button delivers a flawless experience on all devices, making it easy for customers to reach you when they need help. Set custom business hours so customers know when you're available. Smart prefilled messages include product links to help close sales faster. The chat widget styling matches your brand perfectly, creating a seamless experience that builds engagement and loyalty. Drop a 'Chat with us' button anywhere on your store to turn browsers into buyers. From "Hi" to "Buy" – FAST makes customer communication simple and effective.Install from Shopify App Store