Best free Chat Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
•
Oct 11, 2025
The Best Free Shopify chat apps help merchants connect with customers through multiple channels like WhatsApp, Facebook Messenger, and live chat widgets. From AI-powered chatbots providing 24/7 support to automated abandoned cart recovery via WhatsApp, these tools enable seamless customer service and sales support. Whether you need instant messaging, FAQ management, or omnichannel communication hubs, these free solutions let you engage shoppers, answer questions, and recover lost sales without additional costs.
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#1. All-in-one WhatsApp Marketing, Chatbots & Omnichannel Helpdesk to drive revenue without ads.
Drive more sales through WhatsApp marketing with comprehensive cart recovery, subscriber management, and automated campaigns. Convert abandoned carts into purchases while building a loyal customer base through WhatsApp broadcasts and chatbot interactions. Create personalized shopping experiences with product recommendations, upselling, and cross-selling opportunities. The integrated omnichannel helpdesk lets you manage customer conversations, automate responses, and provide seamless support. Set up a WhatsApp shop, collect customer data, and turn COD orders into prepaid transactions. Generate product reviews directly through WhatsApp and sync them with popular review platforms like Judgeme and Loox. Grow your subscriber list using engaging spin-the-wheel games and strategic exit popups.Install from Shopify App Store
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#2. Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form.
Connect with customers instantly through Facebook Messenger, Telegram, and 20+ popular chat channels with this all-in-one chat solution. The app integrates seamlessly with your Shopify store, letting visitors reach you through their preferred messaging platforms including SMS, WhatsApp, Viber, WeChat, Line, TikTok, and Instagram. The customizable chat widget helps you manage customer conversations, set welcome messages, and track engagement across different channels. With built-in contact forms and analytics, you can monitor chat performance and improve customer support. Keep your store's communication channels open and responsive while building lasting customer relationships through convenient, multi-platform messaging options.Install from Shopify App Store
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#3. From “Hi” to “Buy” – faster. Turn chats into checkouts with a customer chat button.
Connect with your customers instantly through a responsive chat widget that works perfectly on all devices. FAST lets shoppers reach you via their preferred messaging apps, making conversations natural and convenient. Set custom business hours to show your availability, and customize the chat button to match your store's design. The smart prefilled messages feature includes product links, helping turn casual chats into actual sales. Place the 'Chat with us' button anywhere on your store to start meaningful conversations that lead to more conversions. Create a seamless chat experience that builds customer loyalty while increasing engagement and sales through direct communication.Install from Shopify App Store