Best free Chat Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
•
Sep 20, 2025
The Best Free Shopify chat apps help merchants connect with customers through multiple channels like WhatsApp, Facebook Messenger, and live chat widgets. From AI-powered chatbots providing 24/7 support to automated abandoned cart recovery via WhatsApp, these tools enable seamless customer service and sales support. Whether you need instant messaging, FAQ management, or omnichannel communication hubs, these free solutions let you engage shoppers, answer questions, and recover lost sales without additional costs.
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#1. All-in-one Whatsapp Marketing, Chatbots & Omnichannel Helpdesk to drive revenue without ads.
Drive more sales through WhatsApp marketing with comprehensive cart recovery, subscriber management, and automated campaigns. Convert abandoned carts into purchases while building a loyal customer base through WhatsApp broadcasts and chatbot interactions. Create personalized shopping experiences with product recommendations, upselling, and cross-selling opportunities. The integrated omnichannel helpdesk lets you manage customer conversations, automate responses, and provide seamless support. Set up a WhatsApp shop, collect customer data, and turn COD orders into prepaid transactions. Generate product reviews directly through WhatsApp and sync them with popular review platforms like Judgeme and Loox. Grow your subscriber list using engaging spin-the-wheel games and strategic exit popups.Install from Shopify App Store
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#2. Add a Customizable WhatsApp Chat Button to your store with just a few clicks!
Connect with your customers instantly through WhatsApp chat on your Shopify store. This easy-to-install button widget lets you communicate directly with shoppers right from your website. Customize the chat experience with personalized welcome messages, adjustable colors, sizes, and button placement. Save customer information automatically and set up preset messages to handle common inquiries. The WhatsApp chat button works smoothly on both desktop and mobile devices, making it perfect for improving customer support, generating leads, and increasing sales conversions. Add this essential communication tool to your store and start building better relationships with your customers today.Install from Shopify App Store