ReturnFence: Return Fraud

by Phoenix Digital Growth
Plan gratuito disponible. Prueba gratuita disponible.

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by Phoenix Digital Growth
0.0 (0)
on
Plan gratuito disponible. Prueba gratuita disponible.

Spot refund-heavy customers instantly and review their orders before shipping. Stop return abuse with automated flagging and manual approval.

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About the ReturnFence: Return Fraud

ReturnFence helps you spot refund abuse by scoring every customer from 0 to 100 based on their return history. The app reads about 60 days of refund data from Shopify and builds a watchlist automatically after install, making patterns visible that are hard to catch one order at a time. Set custom rules like flagging customers with three or more refunds in 60 days. When a matching order comes in, it joins a review queue with all the evidence attached. You can approve it or add a hold tag before fulfillment. The app never cancels orders or makes fulfillment decisions for you—you stay in control. Each customer gets a refund risk score with clear reasons behind it. Review flagged orders before they ship, and track everything with a full activity trail. Stop refund-heavy customers from placing orders that will likely come back.

Launched: 15 de julio de 2026

Características principales

Marcar nuevos pedidos con umbrales recientes de eventos de reembolso
Clasificar la cola de revisión por la puntuación de la señal de reembolso de cada cliente
Aprobar o retener coincidencias y mantener un registro de actividad
Importar hasta 60 días de historial de reembolsos con un solo clic