Retrics

by Retrics
From $49/month. Free trial available.

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by Retrics
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on
From $49/month. Free trial available.

Predict which customers are about to lapse and send AI-drafted win-back messages that bring them back to your store.

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About the Retrics

Retrics analyzes your Shopify orders, customers, and products to predict who is likely to reorder, identify customers at risk of lapsing, and highlight your most valuable shoppers. The app groups customers by buying behavior—including reorder timing, lapse risk, second-order likelihood, and lifetime value—and explains what makes each segment unique. For every customer group, Retrics drafts personalized reorder reminders, win-back campaigns, and cross-sell messages that you can review and approve before sending. It understands each customer's natural reorder rhythm and scores lapse risk based on their individual buying cadence. You'll also discover which loyal customers may be ready for their next purchase and what products they're likely to need. The app reveals repeat-purchase trends across products, cohorts, and time periods, helping you make smarter retention decisions. With AI-drafted messages ready to deploy, Retrics makes it simple to bring back customers who are slipping away and keep your best buyers engaged.

Launched: July 17, 2026