Mayra ‑ Order Edit & Cancel

Mayra lets customers edit orders and cancel orders on their own after checkout, reducing support requests for your team. Shoppers can update shipping address, change quantities, swap variants, add or remove items, or cancel their order directly from their Shopify account. You control everything with customizable rules: set the edit window, choose allowed actions, configure refunds, and set order limits. When customers make changes, extra charges and refunds settle automatically through Shopify. Keep sales even when customers want to cancel by offering store credit instead of refunds. The app also recommends relevant products during the order edit process to encourage upsells. Customers can fix their own mistakes and make changes self-serve, while you maintain full control over what can be modified and when.