Kova

Kova is an AI assistant designed for online stores that serves customers 24/7 in Spanish and English. This artificial intelligence chat recommends products based on purchase intent, recovers abandoned carts with proactive messages, and captures leads with name, email, and phone number for your sales team. What makes Kova unique is its ability to initiate phone calls with AI voice when a sale requires a deeper conversation that chat cannot close. It automatically synchronizes with your product catalog and is configured according to your brand's tone and rules, operating without the need for human agents.