eComProtect

eComProtect helps Shopify merchants reduce losses from repeated lost, stolen, or non-receipt parcel claims. The app identifies risk patterns by checking customer details across multiple stores, flagging suspicious orders before fulfilment. It uses flexible matching to spot address, email, and postcode variations that indicate repeat claim risks. Merchants can hold flagged orders for review and make safer decisions about delivery upgrades, order holds, or cancellations. This protects revenue while managing claims consistently, without directly accusing customers. Get clearer insights into parcel claim patterns and reduce financial losses from repeat offenders.