Luna Order Editing & Cancel

Luna Order Editing & Cancel lets customers fix their own orders after checkout—no support tickets needed. Shoppers can edit shipping address, swap variants, change quantity, add or remove items, or cancel orders directly from the Order Status Page. When customers make mistakes with size, address, or quantity, they can self-service their order edits instead of waiting for your team. Charges and refunds sync automatically with Shopify, saving hours of manual work. You control everything with order editing rules—set edit windows, toggle which changes are allowed, and preview every customer edit before it goes live. Track all order changes in a searchable activity log. No code or theme edits required.