14.ai

14.ai connects your Shopify store directly to your customer support platform, giving you instant access to real-time order data and shop information. This integration lets support teams handle customer inquiries more efficiently by checking order details, viewing inventory levels, and processing refunds without leaving the chat interface. The app works seamlessly within the 14.ai support platform, where you can use the copilot agent to pull up ticket-related order information instantly. Support agents can check order status, review shop inventory, and issue refunds directly from the conversation window, making customer service faster and more responsive.