Meet Sena, your 24/7 on-site sales agent that guides customers, answers questions, and recommends products in real-time - all through smart chat that's trained on your store's catalog and voice.
About the Sena by Decidr
Meet Sena, your dedicated on-site sales assistant that works around the clock to help your customers make informed purchase decisions. This AI-powered chat agent learns your product catalog, available inventory, and brand voice to provide personalized shopping guidance. Customers get instant answers to their questions and smart product recommendations directly in the chat window, making their path to checkout smoother and faster. As Sena interacts with more shoppers, it continuously improves its ability to turn browsing visitors into buying customers. With real-time inventory awareness and deep product knowledge, Sena handles customer inquiries instantly without creating support tickets or delays.