SupportLift

SupportLift is an AI support solution that handles customer questions about orders, tracking, refunds, returns, and products automatically. The AI is trained specifically on your store's catalog, pages, and policies—never on public internet data—so it provides accurate answers that match your business. The app works 24/7, responding to customers in seconds without requiring your team to be online. It can close conversations independently when issues are fully resolved. You only pay per resolution, with the first fifty resolutions included free each month. There are no seat fees or per-ticket charges. SupportLift can process refunds, cancellations, and discounts within dollar limits you control. When human support is needed, it hands off conversations to your team with complete context, making the transition smooth for both staff and customers.