shamz.ai

shamz.ai is an AI chatbot platform designed for businesses in the Gulf region. This app connects directly to your Shopify store and handles appointment booking, customer support tickets, and FAQ answers through a single chat widget. The AI chatbot works in both Arabic and English with automatic language detection, so customers can communicate in their preferred language. It searches your product catalog, checks stock levels, and provides order status updates without manual work from your team. Key features include appointment scheduling with calendar integration, live agent handoff when needed, real-time inbox notifications, and knowledge base answers pulled from your uploaded documents. The chatbot serves as an AI front desk that manages customer interactions while you focus on running your business.