Savena ‑ AI Chat & Support

Savena is an AI customer support agent that connects directly to your Shopify store and resolves customer questions automatically, 24/7. This AI agent handles order status inquiries, processes refunds and returns, edits orders, and answers product questions without requiring additional staff. It works across live chat, email, Instagram, and social media to manage support conversations instantly. Savena searches your product catalog to recommend items, creates discount codes to recover sales, and even generates draft orders. No setup required—just instant responses around the clock for your customers.