ReturnFence
- by Phoenix Digital Growth
- Free plan available. Free trial available.
- by Phoenix Digital Growth
- Free plan available. Free trial available.
Review refund signals before fulfillment. Flag orders, check customer history, and decide whether to approve or hold each one.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the ReturnFence
ReturnFence helps you review orders from customers with recent refund activity before fulfillment. The app checks each new order against your configured rules using refund events from Shopify's 60-day order history window. When an order matches your thresholds, it enters a review queue where you decide whether to approve it or add a hold tag. Each customer gets a refund signal score from 0 to 100, and your queue ranks orders by signal strength so you can focus on the highest-risk matches first. Import your recent refund history with one click to get started. ReturnFence doesn't cancel orders, make fulfillment decisions, or identify Shopify Returns—it simply flags refund signals and keeps the final call in your hands. Track all your approval and hold actions with a complete activity trail.
Launched: July 15, 2026
Hauptmerkmale
- Flag new orders using recent refund-event thresholds
- Rank the review queue by each customer's refund signal score
- Approve or hold matches and keep an activity trail
- Import up to 60 days of refund history with one click
Pricing of ReturnFence
Free
Free
- Up to 2 active refund-history rules
- Automatic screening for new orders
- Review queue with Shopify order links
ReturnFence Pro
$19.99 / month
or $199/year and save 17%
- Unlimited active refund-history rules
- Email alerts for newly flagged orders
- Exportable review and activity history