ReturnFence: Return Fraud

by Phoenix Digital Growth
Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.

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by Phoenix Digital Growth
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on
Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.

Spot refund-heavy customers instantly and review their orders before shipping. Stop return abuse with automated flagging and manual approval.

Installation über den Shopify App Store

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About the ReturnFence: Return Fraud

ReturnFence helps you spot refund abuse by scoring every customer from 0 to 100 based on their return history. The app reads about 60 days of refund data from Shopify and builds a watchlist automatically after install, making patterns visible that are hard to catch one order at a time. Set custom rules like flagging customers with three or more refunds in 60 days. When a matching order comes in, it joins a review queue with all the evidence attached. You can approve it or add a hold tag before fulfillment. The app never cancels orders or makes fulfillment decisions for you—you stay in control. Each customer gets a refund risk score with clear reasons behind it. Review flagged orders before they ship, and track everything with a full activity trail. Stop refund-heavy customers from placing orders that will likely come back.

Launched: 15. Juli 2026

Hauptmerkmale

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