Refund Insights

Refund Insights automatically sends survey emails to customers after every refund to help you understand why products are being returned. The app collects return reasons and displays them in an analytics dashboard, broken down by product so you can identify patterns and fix issues. Once installed, the surveys send on their own with no manual work required. Customers can respond with one click, making it easy to give feedback. You can customize survey reasons and email branding with your store name. Use the insights to update product listings, address quality issues, and reduce your return rate. Track response rates and see which products get returned most often. Every refund costs money, but knowing the reasons behind returns helps you take action to prevent future losses.