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Refund Requests & Approvals
- by Elevixa
- Free plan available
- by Elevixa
- Free plan available
Control risky refunds before money leaves your business. Require manager approval, get instant alerts, and maintain a complete audit trail.
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About the Refund Requests & Approvals
Refund Guard helps you control refunds before money leaves your business. Set up manager approval requirements for refunds over your chosen threshold and route staff requests to an approvals queue. The app keeps a complete audit log showing who requested, approved, and executed each refund, with timestamps and notes for full accountability.
Get instant Slack or email alerts when refund requests come in, with staff and order context included. Review policy violations in the incidents inbox and track exceptions easily. Configure staff permissions to ensure all refunds go through Refund Guard's approval workflow. SLA reminders and escalation features help you manage pending approvals efficiently, so risky refunds don't slip through unnoticed.
Launched: May 5, 2026
Hauptmerkmale
- Approve refunds over a threshold (request → approve → execute)
- Incidents inbox for refunds that violate your policy
- Instant Slack/email alerts with staff + order context
- Audit log: requester, approver, timestamps, notes
- SLA reminders and escalation for pending approvals
Integrationen mit:
- Shopify Admin,
- Email,
- Slack
Category:
Pricing of Refund Requests & Approvals
Review
Free
- Manually create refund review requests
- Central inbox for manual refund review
- Record decisions and notes
- Basic approval workflow
- Per-case audit trail
Starter
$29 / month
or $299/year and save 14%
- Automatic refund event detection
- Incident inbox for refund activity
- Threshold-based refund policy detection
- Staff refund activity visibility
- Slack and email notifications
- Monitor and alert guard modes
