Nachricht
Shopify SEO
Shopify development
IssueDesk
- by Fantasium Media
- Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.
- by Fantasium Media
- Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.
Track and resolve customer order issues like damages, returns, and refunds directly in your Shopify admin panel.
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About the IssueDesk
IssueDesk brings order issue tracking directly into your Shopify admin panel, helping you log and resolve customer problems like damages, returns, and order issues without using spreadsheets or emails. Create issues that automatically link to Shopify orders, categorize them, set priorities, and assign them to team members. The dashboard shows open issues, overdue follow-ups, and urgent items so nothing falls through the cracks. Track every update in a timeline, add notes with @mentions to collaborate with your team, and use custom categories, statuses, and fields to match your workflow. Keep your whole team in sync with automatic email notifications and resolve customer issues faster.
Launched: 8. Mai 2026
Hauptmerkmale
- Link issues directly to Shopify orders and select affected line items
- Dashboard showing open issues, overdue follow-ups, and urgent items
- Assign issues to team members with automatic email notifications
- Add notes with @mentions to collaborate and keep your team in the loop
- Custom categories, statuses, and fields to match your workflow
Integrationen mit:
- Shopify Admin
Pricing of IssueDesk
Kostenlos
Kostenlos
- 10 offene Tickets
- E-Mail-Benachrichtigungen
- Bearbeitbare Kategorien
Starter
9 $/Monat
oder 90 $/Jahr und 17% sparen
- 50 offene Tickets
- E-Mail-Benachrichtigungen
- Bearbeitbare Kategorien
- CSV-Export
- 3 Anhänge/Ticket (100MB Speicher)
Pro
29 $/Monat
oder 290 $/Jahr und 17% sparen
- 200 offene Tickets
- E-Mail-Benachrichtigungen
- Bearbeitbare Kategorien
- Benutzerdefinierte Status-Workflows
- 10 benutzerdefinierte Felder
- CSV-Export
- 10 Anhänge/Ticket (500MB Speicher)
Business
79 $/Monat
oder 790 $/Jahr und 17% sparen
- Unbegrenzte offene Tickets
- E-Mail-Benachrichtigungen
- Bearbeitbare Kategorien
- Benutzerdefinierte Status-Workflows
- 25 benutzerdefinierte Felder
- CSV-Export
- 25 Anhänge/Ticket (2GB Speicher)
