Automate WhatsApp cart recovery, order notifications, and customer messages. Manage all replies in one CRM inbox with your team.
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About the WhatsApp CRM: Marketing, Inbox
WhatsApp CRM: Marketing, Inbox & Cart Recovery connects your Shopify store directly to WhatsApp, automating cart recovery messages, order notifications, and customer welcome messages. When customers reply to any automated WhatsApp message, their responses appear in your OnlineLiveSupport CRM inbox where your team can view conversations, respond to customers, and assign chats to agents.
The app sends automated order notifications for every order status, delivers 3 WhatsApp messages to recover abandoned carts, and automatically welcomes new customers. You'll also receive admin alerts for new orders and low stock warnings. The complete CRM system includes an inbox, widget, message templates, and API access to manage every customer interaction from one dashboard.
Set up takes just 3 minutes with no developers needed.