HireNinja: AI Chatbot & Inbox

HireNinja is an AI chatbot for Shopify that handles customer support across Instagram DMs, WhatsApp, Messenger, and your online store. Available 24/7 in over 100 languages, it answers product questions, recommends items from your catalog, and recovers abandoned carts directly in conversations. The chatbot is trained on your products, policies, and brand voice to deliver personalized support. It can look up orders, handle refunds, answer FAQs, and automatically engage customers who leave items in their cart on Instagram and WhatsApp.