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Guardly
- by Shopitale
- Free plan available. Free trial available.
- by Shopitale
- Free plan available. Free trial available.
Stop return abuse before it costs you. Guardly scores every customer for serial returns, refund velocity, and fraud risk using AI.
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About the Guardly
Guardly protects your Shopify store from return abuse with AI-powered customer risk scoring. The app analyzes your order and refund history to identify serial returners, suspicious "item not received" claims, refund velocity patterns, and customers who repeatedly abuse your return policy.
Start with a complete audit that shows your current abuse rate, total dollar exposure, and which customers are behind the losses. Guardly assigns each customer an AI risk score based on their return behavior and refund patterns.
Turn on enforcement rules to stop abuse before it happens. Require photo evidence for returns, restrict high-risk refunds to store credit only, or flag repeat abusers for manual review. See exactly how much money is at risk and take action to protect your bottom line from refund fraud and return policy exploitation.
Launched: May 29, 2026
Hauptmerkmale
- Audit of your abuse rate, dollar exposure, and repeat-abuser breakdown
- AI risk score per customer: serial returns, INR claims, refund velocity
- Enforcement rules: require evidence, restrict refunds, or flag for review
Category:
Pricing of Guardly
Free
Free
- One free security audit per month
- Up to 250 customers analyzed
- Plain-language AI summaries
Guard
$29 / month
- Everything in Free
- Up to 5000 cutomers
- Daily Audits
- Enforcement Rules Engine
- Block - Auto Deny Returns
Pro
$79 / month
- Everything in Guard
- Up to 25 000 Customers
- Claude actions plus draft messages
- Claude return photo analysis
- Auto decline; Claude confirmed
Scale
$199 / month
- Everything in pro
- Unlimited Customers
- Custom Enforcement threshholds
