Nachricht
Shopify SEO
Shopify-Entwicklung
Feedloop: Post Purchase Survey
- von Sali Apps
- Free plan available
- von Sali Apps
- Free plan available
Run post-purchase NPS and CSAT surveys, learn how customers found you, and automatically win back unhappy buyers with recovery discounts.
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Über Feedloop: Post Purchase Survey
Feedloop runs post-purchase surveys on your thank-you page, order status page, or as on-site pop-ups to measure customer satisfaction and attribution. Ask NPS and CSAT surveys after checkout to understand how customers heard about you and what they think about their experience.
When a customer leaves a low score, Feedloop automatically creates a recovery discount code to win back unhappy customers and alerts your team. When someone gives a high score, it invites them to leave reviews or follow you on social media, turning satisfied customers into brand advocates.
Track every response in one dashboard with response rates, NPS trends, CSAT trends, and detailed answers by question. Get started quickly with 70+ survey templates and a one-paste question importer to launch your post-purchase survey strategy fast.
Veröffentlicht: September 11, 2026
Hauptmerkmale
- Automatically win back unhappy customers with a recovery discount code
- Turn happy customers into public reviews and social media followers
- Run NPS, CSAT and attribution surveys after checkout or on your storefront
- See response rate, NPS and CSAT trends, and answers by every question
- Get started fast with 70+ templates and a one-paste question importer
Integrationen mit:
- Customer accounts,
- Shopify Flow,
- Slack
Kategorie:
Preise von Feedloop: Post Purchase Survey
Free
Free
- 150 responses / month
- Post-purchase surveys
- NPS & CSAT scoring included
- All analytics, incl. response rate
- 3 essential question templates
- CSV export & competitor importer
Growth
$19 / month
or $190/year and save 17%
- 1,000 responses / month
- Everything in Free, plus:
- 74 question templates across 20 types
- On-site pop-up survey (storefront)
- Detractor recovery discount codes
- Slack detractor alerts
- Shopify Flow triggers
Pro
$49 / month
or $490/year and save 17%
- 5,000 responses / month
- Everything in Growth, plus:
- Promoter-to-review funnel
- Data export API
- Priority support
