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Dispute Guard

Dispute Guard

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Automate dispute follow-ups using order and shipment status to help resolve chargebacks and manage payment disputes efficiently.

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  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot
  • Dispute Guard Screenshot

Über Dispute Guard

Dispute Guard helps merchants manage payment disputes and chargebacks through automated, shipment-aware customer communication. The app detects Shopify Payments disputes, matches them with orders, and checks fulfillment and tracking status to trigger the right email workflow. Merchants can customize dispute email templates for different order situations, whether items are unfulfilled, in transit, or delivered. The dashboard lets you monitor disputes, review flagged cases manually, track email activity, and see revenue at risk. Duplicate emails are prevented automatically, and uncertain cases get flagged for manual review. Keep your chargeback management organized with automated follow-ups based on dispute reason and shipment status.
Veröffentlicht: October 8, 2026

Hauptmerkmale

  • Automate customer emails based on dispute reason and shipment status
  • Detect fulfillment, tracking, transit, delivery, and unfulfilled states
  • Customize dispute email templates for different order situations
  • Monitor disputes, manual reviews, email activity, and revenue at risk
  • Prevent duplicate emails and flag uncertain cases for manual review

Preise von Dispute Guard

Starter

$19.99 / month

  • 100 automated dispute follow-ups
  • Verified business sender
  • 20 automation email templates

Growth

$39.99 / month

  • 300 automated dispute follow-ups
  • Verified business sender
  • 20 automation email templates

Pro

$49.99 / month

  • 500 automated dispute follow-ups
  • Verified business sender
  • 20 automation email templates
Installation über den Shopify App Store

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