ChargeBack Shield

ChargeBack Shield protects your store from refund abuse and chargebacks by automatically scoring every order for fraud risk. The app analyzes refund history, purchase patterns, and cross-store fraud signals to identify repeat offenders before you process refunds. Risky orders appear in a review queue with clear explanations, while risky fulfilments are held automatically until you approve them. Features include automated risk scoring using 13 behavioral signals, customer risk profiles tracking refund patterns, AI-generated chargeback dispute letters, and cross-store fraud detection to catch customers abusing multiple shops. No configuration needed—works immediately after installation to help you win chargebacks and stop merchant profit loss.