OneSite Assistant

OneSite Assistant helps shoppers find products using natural language questions. Customers can ask in their own words — like "a gift for a man who already has everything" or "something warm for a child that is not itchy" — and get one product recommendation with a clear reason why it fits. The AI reads your entire catalogue to match requests with the right product. When nothing in your store fits what a shopper is looking for, the app saves their request in their own wording, along with their email if provided and the date. The app includes AI chat and search widgets that work without code or theme edits. Every unanswered request is written down so you can see what shoppers want but couldn't find, helping you understand gaps in your product range.