Consio AI Inc.

Turn the phone into a sales and support channel for your Shopify store

Consio is the AI phone platform for Shopify brands. It combines AI voice agents, your human team, outbound campaigns, SMS and Shopify data in one place.

For support teams, the AI voice agent answers calls 24/7 with order, product and live stock context, and handles 70-80% of inbound customer calls. It covers order status, shipping, returns, subscriptions and product questions, cancels orders within your rules, and books a callback when the caller needs a person. High-intent calls transfer live to your team with the full conversation attached. Callers can wait in a queue, and an IVR menu routes them by need or business hours.

For sales teams, the AI agent also calls your customers. Point it at any Klaviyo or Shopify segment (abandoned checkouts, failed payments, churn risk, VIPs, wholesale buyers) and it works the list for you. It searches your catalog with live inventory, creates the Shopify draft order and texts the checkout link during the call. When nobody picks up, it leaves your voicemail. Your team can run the same segments with the power dialer.

Every call and SMS is tied to Shopify orders, with revenue attribution, analytics, recordings, transcripts and AI summaries.

Consio integrates with Klaviyo, Gorgias, Zendesk, Richpanel, Kustomer, eDesk and Re:amaze, and offers a public API and webhooks.