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Trexa Order Tracking AI
- by SaaSpero LLC
- Free plan available
- by SaaSpero LLC
- Free plan available
Tracking, support, and returns in one AI-powered platform. Reduce support tickets with branded tracking and smart self-service.
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About the Trexa Order Tracking AI
Trexa combines order tracking, customer support, and returns management into one AI-powered post-purchase platform. Replace multiple apps with a single solution that handles delivery questions, returns, and support tickets automatically.
Customers get a branded tracking page with an AI assistant that answers their questions about deliveries, returns, cancellations, and orders using real order data and your store policies. The self-serve portal lets them manage returns, exchanges, and cancellations on their own.
Your support team benefits from an AI inbox that drafts replies, adds labels, and provides full order context. Proactive alerts notify customers about delayed or stale shipments before they contact you. Analytics show WISMO tickets, return trends, escalations, and how many support requests Trexa resolved automatically.
Launched: March 16, 2026
Hauptmerkmale
- Branded order tracking page with AI delivery answers
- Self-serve returns, exchanges, and cancellations
- AI inbox with reply drafts, labels, and order context
- Proactive alerts for delayed and stale shipments
- Analytics for WISMO, returns, escalations, and trends
Integrationen mit:
- Customer accounts,
- Shopify Admin,
- Postmark,
- Track123
Category:
Pricing of Trexa Order Tracking AI
Free
Free
- 10 premium orders/month
- Branded order tracking page
- AI order assistant
- Self-serve cancellation requests
- Basic post-purchase analytics
- Email support
Starter
$29 / month
- Everything in Free
- Up to 200 premium orders/month
- Dropshipping mode
- Product recommendations on tracking page
- Revenue impact dashboard
- Priority email support
Growth
$79 / month
- Everything in Starter
- Up to 1,000 premium orders/month
- Self-serve returns and exchanges
- Store credit and return alternatives
- AI auto-reply
- Priority support
Pro
$199 / month
- Everything in Growth
- Up to 3,000 premium orders/month
- Proactive delivery alerts
- Advanced post-purchase analytics
- Priority support
