Modrata Order Editing
- by Modrata
- Free plan available
- by Modrata
- Free plan available
Let customers edit addresses, cancel orders, and fix mistakes before fulfillment to reduce support tickets and errors.
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About the Modrata Order Editing
Modrata Order Editing lets customers edit their orders within a merchant-defined time window, reducing support requests and preventing fulfillment errors. Customers can update addresses, change quantities, swap variants, modify products, adjust shipping methods, or cancel orders before they ship. Orders are automatically placed on hold during the edit period to avoid fulfillment issues, then released once changes are complete or the window expires. Merchants control which order details customers can edit through customizable settings. The app sends automatic email notifications for all order updates and changes, keeping everyone informed. Track all order edits and cancellations through a centralized analytics dashboard that gives you complete visibility into customer modifications.
Launched: May 20, 2026
Hauptmerkmale
- Allow customers to edit their orders within a merchant-defined time window
- Let merchants choose which order details customers can update, including address
- Place orders on hold during the edit period to avoid fulfillment issues
- Send automatic email notifications for order updates and changes
- View order edits and cancellations through a centralized analytics dashboard
Integrationen mit:
- Checkout,
- Customer accounts
Category:
Pricing of Modrata Order Editing
free
Free
- Order edit widget on thank-you
- Edit window up to 1 hour
- Shipping address & item quantity editing
- Basic audit log
Pro
$20 / month
- Custom edit window (up to 72 hours)
- All fully customize editable fields
- Merchant email notifications
- Priority support
- Merchant email notifications
- Allow customers to cancel their order
- Shipping method changes