Pinpoint

Pinpoint helps brands turn social media attention into customers by automating Instagram and TikTok DMs. Duplicate your existing email and SMS flows directly into DM conversations on these platforms where consumers discover your brand. The app lets you collect customer emails and phone numbers through Instagram and TikTok DMs, making it easy to build your contact list. You can send targeted, automated messages that guide followers to purchase, just like your email campaigns. Pinpoint also automates customer support in DMs, so you can respond to questions instantly without manual effort.